the matka

the matka App support

Contact
+91 5257917651

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The the matka:

Q1: How to log in after installing the the matka?

To log in, open the app and enter your registered mobile number. Verifying the OTP sent to your number will securely authenticate you, eliminating the need for a password or email login. This convenient method allows for easy access to your account.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and wait for a strong signal. If you still don't receive an OTP, click "send OTP" again and wait. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, submit your updated KYC details to the customer support via email to facilitate the account transfer process. This will help resolve the issue and allow you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app. This should resolve any compatibility problems and allow you to play without issues.

Most Asked Questions Related To Withdraw In The the matka:

Q1: What is the minimum withdrawal amount in the the matka?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming activities, not for bonus amounts. This means you can't withdraw bonuses, only the funds you've earned through gaming.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure all your Know Your Customer (KYC) details are accurately filled and submitted within the app. This includes saving your Aadhar card, UPI details, and all relevant bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, taking around 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait for up to 24 hours for the payment to be processed. This may cause a slight delay in the overall process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned can only be used for gaming purposes and cannot be withdrawn. Any winnings made using the bonus funds can be withdrawn. In other words, the bonus itself is non-withdrawable, but winnings from it are withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings to check your transaction history. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.

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